Privacy Policy

Effective Date: November 2025

  1. Introduction
    Welcome to WiseGas USA. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or interact with our website.

 

  1. Information We Collect
    We may collect the following types of personal information when you interact with our website, request a quote, contact us, or otherwise provide data:
  • Name, email address, phone number, company name (when you contact us for quote or services).
  • Any other information you voluntarily provide via forms or communications.
  • Technical data automatically collected (e.g., IP address, browser type and version, operating system, date/time of visit) for analytics, security and site maintenance.

 

  1. Use of Your Information
    We use the collected information for the following purposes:
  • To respond to your requests, quotes, or inquiries.
  • To provide customer support and services.
  • To communicate with you about our products, services, and updates.
  • To administer, maintain, and improve our website (security, performance, analytics).
  • To comply with legal obligations, prevent fraud or misuse, and protect our rights.

 

  1. Sharing of Information
    We will not sell your personal information. We may share your information only with:
  • Our service providers or partners that assist us in operating the website or providing services (e.g., hosting providers, email services, logistics partners).
  • Authorities or others if required by law or to respond to legal process, or to protect our rights, property or safety, or those of our users or the public.

 

  1. Third-Party Services and Cookies / Tracking
    Our website may use cookies, web beacons, or similar technologies to collect technical data about visits for site analytics, security, and operational purposes. We may also use third-party services (analytics, hosting, etc.) that collect similar data.

If you use a browser “Do Not Track (DNT)” setting, please note that at this time our site does not respond to DNT signals.

 

  1. Data Retention & Security
    We retain your personal information only as long as needed to fulfill the purposes described in this Policy or as required by law. We implement appropriate administrative, technical, and physical safeguards to protect your personal data against unauthorized access, disclosure, alteration or destruction.

 

  1. Your Rights (U.S. Users)
    If you are a resident of a U.S. state whose laws grant additional privacy rights (for example under the California Consumer Privacy Act – CCPA), you may have rights such as:
  • The right to request access to the personal data we hold about you.
  • The right to request correction or deletion of your personal data.
  • The right to opt-out of the “sale” or sharing of your personal data (note: we do not currently sell personal data).
  • The right to be informed about data categories collected and purposes of use.

To exercise any of these rights, or if you have questions about our data practices, please contact us at sales@wisegasusa.com.

 

  1. Children’s Privacy
    Our website is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal data from a child under 13, we will delete that information as soon as possible.

 

  1. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time. The new version will be indicated by an updated “Effective Date” and will be effective as soon as posted. We encourage you to review this Policy periodically.

 

  1. Contact Information
    If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us at: sales@wisegasusa.com.